What should you take into consideration when shopping online? Several things:
1. Is the retailer one I know or can trust? Choosing to make a purchase as large as buying a car is second only to buying a home. It's very important that you feel comfortable doing business with someone you trust, who wants to earn your business today AND in the future.
2. Do they have pricing and multiple pictures of their used cars online, to include a picture of the interior? If you are shopping online, there is nothing more frustrating than seeing a car you might be interested in, but with no price or pictures not knowing if it's "nice" OR in your budget. Look for a company that understands the importance of giving you the information you need to make an informed decision by keeping their sites updated on a regular basis.
3. Is there a description of their used vehicles? Many dealers do not make the effort to put in even a general description of their car, and it's sometimes hard to tell whether or not a used Dodge Caliber is a compact hatchback or a full-sized SUV (It's a smaller hatch, not an SUV, by the way). A description can often give you a "feel" for the car.
4. Do they service what they sell? If you are buying a used car, it's important to make sure the retailer will be there for you when you need service.
How to Shop & Buy Online:
Shopping & buying online is actually pretty easy:
1. Identify the vehicle(s) you are interested in by browsing inventory.
2. Send an email to the retailer, requesting more information or a quote. Be sure to include any information you think is important for us to know. A consultant will usually get back to you within an hour(except when we are closed, of course!). Occasionally we encounter technical issues that might delay our receipt of your request, so please bear with us or, just give us a call!
3. If you'd like, many websites have the ability for you to apply for financing online. This can save you a bunch of time. Being pre-approved is fast and secure. That way, when you show up to view and approve of the car, it's a short wait for paperwork and vehicle delivery. Remember, you have NOT bought the car until you sign paperwork! Submitting a credit application online is in no way a binding contract.
4. Some retailers will actually bring the vehicle to you! If you want to see a used or new vehicle in person before committing, just ask!
5. Trade-ins: Obviously we need to be able to see your car to finalize an appraisal, but often you can get an approximate idea simply by contacting us with some information about it.
